As a safety squad leader of Zhengzhou International City Garden, Zhang Hongjie always keeps in mind the responsibilities and strictly fulfills his duties. Whether it is stormy or sunny, regardless of commuting or holidays, he is always vigilant for the safety of the owners and the park. In the early morning, the thieves were arrested, the owners were enthusiastically helped, the gold was not lost, and so on. The owners were given a banner, a letter of commendation, and 400 calls for a total of 17 times. Each letter of praise was hidden behind each banner. A touching story.

        一、Guarding security, continuously capturing thieves

       Park security is an important factor affecting the stability and harmony of the community. Zhang Hongjie keeps in mind the responsibility, strictly implements the post action and requirements, and is alert and guarded during his duties. He has repeatedly arrested lawless elements and his professional management and control capabilities have been fully highlighted. In October 2016, he and the team captured thieves twice in a row to protect the property of the owners. At 2:00 am on October 29, the monitoring room found that several young men in the inner street of the shop were very suspicious. Zhang Hongjie quickly led the patrol post to the scene and found that four men were stealing coins from the children's play facilities at the shop door. They immediately It was arrested and arrested and handed over to the police for handling. At the same time, at noon on October 31, when he was inspecting the park, he found two men lying around the carport, which was very suspicious. When the two men committed the theft of electric vehicles, they were successfully captured. Zhang Hongjie defended our responsibilities with practical actions, defending the security of the community, and highlighting the sense of responsibility and awareness of security risks.

        二、Stick to the responsibility and create a safe park

        Responsibility is the courage to bear, it is incumbent, it is the firmness of hard work and the result, and it is one of the core behavioral abilities that every employee must possess. Since he joined the company, Zhang Hongjie has earnestly studied the company's corporate culture. He is actively and conscientiously responsible for the work. During the peak period of the park, vehicles and personnel are in and out of the park, strictly checking, politely interrogating, and strictly implementing the company's rules and regulations. During the patrol of the post, he always strictly closed the unit door in time, politely reminded and patiently explained some uncivilized behaviors. Under the high sense of responsibility of Zhang Hongjie, the safety management of the park has been effectively improved. In June, an elderly old man was hit by a car at the gate. He immediately went forward to help the owner pick up the scattered things, and actively helped the owner to send home. The old man praised the young man’s enthusiastic service and gave a thumbs up. The next day, I sent a letter of commendation to express my gratitude. He won the satisfaction of the owner with excellent service.

        三、Picking up the money, showing outstanding character

In the service culture of Xinyuan Service, honesty is one of the core behavioral requirements of Xinyuan employees, and it is also the most basic standard for Xinyuan to measure employees. At 19:00 on the evening of October 13, the duty squad leader Zhang Hongjie stalked a brown wallet while patrolling the park. The wallet contained a large amount of cash, bank cards, ID cards, bills and other important items. Zhang Hongjie waited for nearly half an hour in the same place without looking for the owner. In this case, the security squad leader Zhang Hongjie immediately handed the wallet to the property management office for custody. The owner, Ms. Feng, rushed to the property management office to claim her wallet. After verifying the information, the management office returns the wallet to the owner. The owner, Ms. Feng, made a special trip to the Property Management Office to send a banner to thank the security squad leader.

        From the affirmation of the owners, from his actual actions and excellent morality, we have seen the honest and trustworthy professional ethics of Xinyuan service people, and saw the 'six hearts' service concept that Xinyuan service people always believe in. Familiar back, warm service, Zhang Hongjie's smile infects every Xinyuan employee, with unselfish noble character and happy working attitude, always provide thoughtful and caring service for the owner.